Are you passionate about creating seamless, memorable experiences for customers? 

Do you thrive in fast-paced environments and take pride in operational excellence? If so, we want to hear from you!

At autoUnion, we believe in:

• Attention to detail
• A strong sense of reputation
• A can-do attitude
• A genuine focus on the customer

If these values sound like yours, and you’re ready to help people make positive memories through exceptional service, this could be your next big opportunity.

What You’ll Do

• Own Fleet Operations: You’ll plan and coordinate vehicle preparation, making sure every booking and walk-in client receives a spotless, well-maintained vehicle.
• Champion Quality: You’ll oversee inspections and proactively spot areas for improvement in cleanliness and maintenance.
• Deliver Outstanding Service: You’ll provide end-to-end support, resolve complaints quickly, and work closely with our customer care team to ensure every client leaves happy.
• Keep Us Organised: You’ll maintain accurate daily records in our IT systems, ensuring timely updates and smooth communication with head office.
• Collaborate & Communicate: You’ll work with car washers, repairs, and other team members to keep operations running smoothly.
• Act on Feedback: You’ll listen to clients and take action to address any vehicle issues, always striving to improve our service.

What Makes You a Great Fit

• You're energetic, adaptable and driven by client satisfaction.
• You're warm, confident and genuinely caring.
• You stay calm and professional under pressure.
• You're organised, detail-oriented and dependable with documentation.
• You have a genuine interest in vehicles. 

What You’ll Need to Succeed

• Be fluent in English (written and spoken); any other languages are considered a plus!
• Driving license B (manual & automatic)
• At least 1 year experience in a customer facing role.
• Comfortable using IT devices and basic software such as e-mail and CRM.

Employment Conditions

• Full-time, in person in Malta
  • 4 days Mon-Fri, 1 day Sat/Sun
• Competitive salary package according to experience.
• Annual Performance Bonus based on achieved goals.
• Company car provided which can be used for personal use. 
• Company mobile phone with unlimited calls included.