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Malta · Hybrid

Implementation Specialist

We usually respond within three days

We're looking for an Implementation Specialist to join Sixteen Hospitality's team in Malta. In this hands-on role, you'll be responsible for deploying our restaurant management and point-of-sale technology at client sites, owning each project from initial configuration through to Go Live — and making sure every client has the confidence and know-how to operate it well.

This is a hybrid position, combining office work, on-site client visits and remote working flexibility.

About Sixteen Hospitality

At Sixteen Hospitality, we have a passion for restaurants. We help restaurant businesses transform their operations by implementing a suite of integrated technological tools and processes that work seamlessly within their day-to-day environment.

Our team lives by four core values:

  • We are humble yet hungry to grow

  • We are always ready to help

  • We take ownership and persevere

  • We think critically to solve problems

Key Responsibilities

  • Manage your own client implementation projects end-to-end

  • Configure and deploy our technology solutions fully, through to Go Live

  • Deliver hands-on training to client teams at their premises

  • Support clients through the early post-launch period to ensure a smooth transition

  • Hand over completed projects to the customer support team

What We're Looking For

  • At least 6 months experience working in a restaurant or hospitality environment

  • Experience configuring or deploying software systems

  • Strong organisational skills with a natural ability to plan and manage project timelines

  • Results-driven — you are motivated to hit deadlines and see projects through to completion

  • Genuine enthusiasm for working directly with restaurant and hospitality teams

  • A proactive, problem-solving mindset

This role is well suited to junior or mid-level candidates looking to build a career at the intersection of hospitality and technology.

What We Offer

  • Annual gross salary of €28,000 – €35,000, depending on experience

  • Health insurance

  • Second pillar pension plan

  • Hybrid working arrangement

  • A collaborative, values-driven team

  • The opportunity to grow with a company at the forefront of hospitality technology

Locations
Malta
Remote status
Hybrid
Yearly salary
€28,000 - €35,000
Employment type
Full-time
Malta · Hybrid

Implementation Specialist

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